Canal Digital - Set-top box solutions for video

Delivering TV entertainment content for customers in the Nordics

The product was built for Canal Digital, a leading Nordic TV and internet service provider. Now the company is a part of Allente.
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The client had a solid customer base with set-top boxes, more than 800.000 subscribers, and they were looking to make a new product that is in sync with modern technologies, has better performance, revised feature scope, enhanced user experience, look and feel.
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Our team was in charge of product design and application development collaborating directly with client's product and technical teams, 3rd party partners that built hardware and supplies for a new set-top box.
The software is based on Android TV platform, and follows Google design guidelines and principles.

Allente's OnePlace Product

In brief

I joined the project as a UX/UI Designer on the early stage of product ideation and development.
We had 4 designers working on the project at that time. Down the road I was promoted to a Design Lead and led the process during the development until product release and further support.

I worked in a close collaboration with client's product and technical teams, PMs, designers, developers, business analysts and QA engineers. I was in charge of designing all product features, prepared product specifications, and took part in defining the technical documentation.

Project activities:
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•   Leading the design process, managing the design activities.
•   Ideation and product definition based on customer needs, business and technical requirements.
•   Business analysis and requirements gathering.
•   UX research and user testing.
•   Running workshops with stakeholders.
•   Sketching and wireframing to brainstorm ideas.
•   Built fully functional interactive prototypes for discovery and user testing (by coding in Framer).
•   Visual and UI product design.
•   Writing and maintaining product specifications.
•   Design presentations for the client.
•   Building a design system and defining product style guide.
•   Engineering support.
•   Design reviews and quality assurance.
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🏆 The product became the winner of the CSI 2019 award
in the category “Best TV User Experience”.

Interactive Prototypes

On the project we used high-fidelity interactive prototypes to explore, communicate and validate product ideas and hypotheses.

I built advanced prototypes with video streams and real data to better showcase a TV experience. The prototypes were used for user testing.
I created the prototypes in a code-based prototyping tool Framer.
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Prototypes also helped us share a common vision among stakeholders and represent live specifications of the product.